SHOP RULES

The products offered in the Store are sold by b2b.pakery.pl conducting business activity
under the name Hammpack Sp. Z O.O., NIP 9512466806, REGON 380860490, entered into the Central Register and Information on
Business Activity conducted by the minister competent for economy, contact address:
Warszawa ul. Bokserska 47 02-690, hereinafter referred to as the Seller.
You can contact the Seller by writing to the e-mail address: biuro@pakery.pl or by phone: 690 930 000.

§1 BASIC CONCEPTS
Explanation of basic concepts:
1. Price – value expressed in monetary units, which the Customer is obliged to pay, and in
in the case of digital content/service – also digital representation of value;
2. Business day – a day of the week from Monday to Friday, excluding public holidays;
3. Proof of payment – invoice or receipt issued in accordance with the Value Added Tax Act
or based on other provisions of applicable law sent to the Customer;
4. Delivery – means delivery of the Product to the Customer by the Seller;
5. Supplier – an entity with which the Seller cooperates and whose task is to perform
delivery (detailed information on suppliers and forms of delivery is specified on the website
Seller)

6. Customer – an entity that plans to purchase or purchases a product/s, i.e. a person

natural person with full legal capacity, and in the cases provided for
by the generally applicable provisions also a natural person with a limited
legal capacity, a legal person, and an organizational unit without it
legal personality, which the law grants legal capacity – which has concluded or intends to
conclude an Agreement with the Seller, also referred to as the User;
7. Consumer – a natural person making a purchase for purposes that are not directly related to
her business/professional activity;
8. Offer – a sales proposal containing essential elements of the Product (e.g. product description,
individual offer of the Seller).
9. Entrepreneur – a natural person, a legal person and an organizational unit that is not a person
legal capacity, to which a separate act grants legal capacity, performing on its own behalf
business activity that uses the Store;
10. Entrepreneur with consumer rights – a natural person concluding a contract directly
related to its business activity, when it follows from the content of this contract that this contract does not
has a professional character for her, resulting in particular from the subject
its business activity, made available on the basis of the provisions of
Central Register and Information on Economic Activity;
11. Product – Goods or Service offered by the Seller in the Store, intended for sale;
The product is payable, unless otherwise indicated;
12. Physical product – a product subject to physical shipment by post/courier or which may be
picked up in person;
13. Regulations – these Sales Regulations specifying the rules for using the Store, submitting
orders and rules for order fulfillment by the Seller;
14. Shop/website – a website on which products are sold by
the seller
15. Goods – an item that is the subject of a contract concluded between the Seller and the Customer;
16. Durable medium – a material or tool for storing information that allows access
to this information in the future (for the time necessary to achieve the purposes of this information
they serve) and enable the reproduction of the stored information in an unchanged form;
17. Agreement – mutual arrangements of the Seller and the Customer specifying mutual rights and
duties;
18. Service – a service provided by the Seller to the Customer.

§2 PRINCIPLES OF COOPERATION AND CONCLUSION OF AGREEMENT

1. The terms of the contract and the rules of cooperation are specified in the Regulations and the Offer.
2. The Regulations and the Offer do not exclude or limit those arising absolutely
applicable law, the rights of the Customer who is a Consumer or Entrepreneur
on consumer rights.
3. In the event of discrepancies between the content of the Regulations and the Offer, the Offer is binding.

4. The contract is concluded upon acceptance by the Customer of the Regulations, payment and
confirmation by the Seller of the acceptance of the order for execution with reservation
provisions below.
5. In a situation where the payment deadline falls after the conclusion of the Agreement, the Agreement is concluded at the moment
acceptance of the Regulations by the Customer and acceptance of the order for execution by the Seller.
§3 PRICE
1. The price is a gross price and includes all taxes required by law, with reservations
a situation where the Seller clearly indicated that the price is a net price and should be added to it
VAT.
2. The price does not include information on delivery costs or other costs that the Customer is required to pay
will be obliged to incur, and about which costs he will be informed before submitting
orders.
3. The reduced price is the price applicable as a result of the reduction in the price of the Product.
4. The lowest price is the lowest price for the Product, which was valid in the period of 30 days before
introduction of a reduction, and in the case of a product offered for sale, in a shorter period
than 30 days – the lowest price is the lowest price applicable in the period from the start date
offering this Product until the date of introduction of the discount.
5. In the event of a reduction in the price of a Product that deteriorates quickly or has a short shelf life
usefulness – next to the price for the Product, the Seller also shows information about the selling price
the first application of the discount.
6. If the Seller applies the procedure of individual price adjustment for
based on automated decision-making, the Seller informs the Customer about it before
placing an order.

§4 RULES OF PLACING ORDERS
1. The Customer may use the Store 7 days a week, 24 hours a day. Orders
submitted on Saturdays, Sundays or holidays are considered on the next business day.
2. Payments can be made by traditional transfer, electronic transfer, card
payment or credit card, BLIK payment and other offered payments
through the Website, as well as for downloading (unless this method has not been turned off when purchasing a specific item).
product).
3. The customer is obliged to make the payment immediately after placing the order, unless nothing else
results from the Offer or the payment method chosen by the Customer.
4. In order to purchase Products through the Store, you must:
1) select the Product(s) you wish to purchase from the options available on the website via
clicking the “add to cart” button or an analogous button;
2) after selecting the Products, the required information should be indicated (e.g. Customer data, method
payment, delivery method);

3) read the information about the total price for selected Products, including delivery and about
other additional costs resulting from the placed order;
4) accept the Regulations and the order, as well as make the payment for the order in accordance with
selected payment method. After placing the order, the Seller will send a confirmation
placing an order.
6. In order to purchase Products electronically, e.g. by e-mail or via message
via instant messengers or through an external program, you should:
1) select the Product(s) you want to buy and read the Offer;
2) after selecting the Products, the information required by the Seller should be indicated (e.g. data
customer, payment method, delivery method);
3) before accepting the order, read the information about the total price for the selected items
Products, including delivery and other additional costs resulting from the complex
orders;
4) accept the terms of cooperation as part of the order presented by the Seller,
including the Regulations and make payment for the order in accordance with the selected method
payments. After placing the order, the Seller will send an order confirmation.
7. After concluding the Agreement, the Seller also sends its terms and conditions to the Customer, if they have not been provided
provided before the conclusion of the Agreement.
8. The Seller has the right to cancel the order if the Customer fails to make the payment
within 3 working days from the date of placing the order or in the case of fulfillment by
the Customer’s order form in a way that prevents its proper implementation despite
requesting the Customer to complete/correct the data under pain of canceling the order.
§5 PRINCIPLES OF ORDER PROCESSING
physical products
1. The deadline for the execution of the order, including the delivery of the Products, depends on the indicated one
by the Seller the date of order preparation, and then from the date of delivery
provided for the method of delivery chosen by the Customer. Where the Offer does not
otherwise, the order preparation time is up to 10 working days, and the delivery date
is from 3 days to 14 working days.
2. The deadline for the execution of the order, including the delivery of the Products, should be counted from the date of conclusion
contract.
3. The Seller informs the Customer about:
1) the date of preparation of the order by the Seller in Business Days and
2) the date of delivery of the Products by the Supplier in Business Days – depending on the selected one
delivery method by the customer.
4. Delivery takes place in Poland. In the case of deliveries outside Poland or
other countries indicated above, the Customer agrees individually with the Seller in detail
conditions of delivery.

5. Delivery is made to the address indicated by the Customer in the order form or to
collection point indicated by the Customer – depending on the selected delivery method.
6. In the event of problems with the delivery of the shipment by the Supplier, such as e.g. absence
Customer at the address indicated, the Supplier leaves a notice at this address or e-mail
by e-mail / by phone sets a different date on which it will be possible to deliver the order. IN
in the event of failure to collect the order within the prescribed period, the order will be sent to
Seller. After sending back, a new delivery date will be agreed with the Customer and specified
there will be re-delivery costs.
7. The customer should examine the received order upon receipt of the shipment, and if found
irregularities – has the right to request the Supplier to prepare an acceptance report.

§6 TECHNICAL CONDITIONS
1. The Customer may use the Store in accordance with the Regulations and applicable regulations.
2. The Seller declares that the public nature of the Internet and the use of the services provided
by electronic means may be associated with the risk of obtaining and modifying customer data
by unauthorized persons, therefore Customers should use appropriate technical measures that
minimize the risks mentioned above.
3. In order to use the Store or place an order, the Customer must have:
1) the current version of the web browser supported by the manufacturer with access to
Internet (e.g. Opera, Mozilla Firefox, Google Chrome);
2) an active e-mail account.
4. In the event that it will be necessary to comply with the requirements to use the Store or the Products
additional technical requirements, the Customer will be informed about it before using it
from the Store or before placing an order for the Product.

§7 COPYRIGHTS AND LICENSES
1. All materials provided by the Seller, including texts, photos, graphics, multimedia
and trademarks are works within the meaning of the Act on Copyright and Related Rights,
subject to legal protection.
2. Copyrights to the above-mentioned materials are available from the Seller or another entity from whom
The seller has obtained the appropriate license. The materials can also be used by
Seller based on a different legal basis.
3. All materials provided by the Seller may be used only by
Customer for his own use, unless otherwise stated in the Offer. Further is not allowed
disseminating, sharing, ripping and downloading materials in any way other than
within the scope of permitted use.
4. The Seller grants the Customer a non-exclusive license, without the right to sublicense and without
territorial restrictions. Time limits result from the Offer or from these Regulations.
The license fee is included in the price.
5. The customer has the right to use the materials in the following fields of use:

in the scope of recording the work and printing – digital recording on the User’s Account or in
otherwise permitted by the Seller; printing can be made for your own needs
use of materials;
modify the work for your own needs to the extent resulting from the instructions,
instructions/video instructions, comments.
6. In the event of violation of the prohibition referred to in this paragraph, including violation of rights
copyright, the Seller has the right to demand damages and redress from the Customer.
The customer in the may be subject to civil or criminal liability.

§8 COMPLAINT AND WARRANTY
1. This chapter defines the rules of liability for the compliance of the service with the Agreement
obliging to transfer the ownership of the Goods to the Consumer and the Entrepreneur to
consumer rights in the scope of contracts concluded from January 1, 2023.
2. To contracts requiring the transfer of ownership of goods, including in particular contracts
sales, delivery contracts and contracts for a specific work being a commodity, the provisions of this section shall not apply
XI of Book Three of the Title of the Act of 23 April 1964 – Civil Code, and only the Act on
consumer rights. Detailed information on the above rules are in the Rights Act
consumer, and these Regulations are not intended to limit or change them.
3. If the Goods are inconsistent with the contract, the Customer may demand its repair or replacement or
cases specified in the Act on consumer rights – also withdrawal from the contract.
4. The Seller can make a replacement when the Customer requests a repair, or the Seller can make it
repair, when the Customer requests a replacement, if bringing the goods into conformity with the contract in
the method chosen by the Customer is impossible or would require excessive costs for
Seller. If both repair and replacement are impossible or would require
excessive costs, the Seller may refuse to bring the goods into compliance with
agreement. The Customer provides the Seller with the Goods subject to repair or replacement.
5. If the Goods are inconsistent with the contract, the Customer may submit a statement of price reduction or
withdrawal from the contract when:
1) The Seller refused to bring the Goods into compliance with the contract or did not bring the Goods
for compliance with the contract
2) the lack of conformity of the Goods with the contract still occurs, even though the Seller has tried to bring it about
Goods for compliance with the contract;
3) the lack of conformity of the Goods with the contract is significant enough to justify an immediate reduction
prices or withdrawal from the contract;
4) it is clear from the Seller’s statement or circumstances that he will not deliver the Goods to
compliance with the contract within a reasonable time or without undue inconvenience to the Customer.
6. The Customer may not withdraw from the contract if the non-compliance of the Goods with the contract is insignificant.
7. In the event of withdrawal from the contract, the Customer immediately returns the Goods to the Seller at his expense.
The seller returns the price to the customer immediately, but not later than within 14 days from the date
receipt of the Goods or proof of sending them back.

8. The customer may submit a complaint regarding the non-compliance of the Goods with the contract by sending it to the address
Seller indicated in the Regulations (correspondence or e-mail address). Complaint
should contain data enabling identification of the Customer, the subject of the complaint and the request
related to the complaint. In the event of receipt of an incomplete complaint preventing it
consideration, the Seller will call the Customer to supplement it under pain of leaving it
unrecognized complaints. The customer may submit a complaint using the template
constituting Appendix No. 3 to these Regulations. This procedure is appropriate
applicable to the rights under §9 of the Regulations.
9. The seller considers complaints within 14 days from the date of its receipt, unless nothing else
results from specific regulations. The answer will be sent to the Customer’s e-mail address or
otherwise indicated by the Customer.
10. The provisions of this chapter do not apply to Goods that serve only as a carrier
digital content.
11. In addition to the rights resulting from the warranty, some Goods may be covered by a guarantee. IN
in such a case, the warranty information will be specified, inter alia, in the Offer or in
in a separate document in accordance with the rules provided for in the Act on Consumer Rights.
§9 ADDITIONAL CUSTOMER RIGHTS REGARDING DIGITAL CONTENT/SERVICE
1. This chapter defines the rights of the Consumer and the Entrepreneur on consumer rights
in the case of contracts for the supply of digital content/services concluded from January 1, 2023.
Detailed information on the Customer’s rights are specified in the provisions of the Act on Consumer Rights,
and these Regulations are not intended to limit or change them.
2. If the digital content or digital service is inconsistent with the contract, the Customer may demand
bring it into conformity with the contract or submit a statement of price reduction or withdrawal
from the contract.
3. The seller may refuse to bring it into conformity with the contract, if bringing it to
compliance of the digital content or digital service with the contract in the manner chosen by the Customer
impossible or would require excessive costs for the Seller.
4. If the digital content or digital service is inconsistent with the contract, the Customer may submit a statement
to reduce the price or withdraw from the contract when:
1) compliance with the contract is impossible or requires excessive costs
2) the seller has failed to bring the digital content or digital service into conformity with the contract;
3) the lack of conformity with the contract persists even though the Seller has tried to bring the content
or digital service to comply with the contract;
4) the lack of conformity of the digital content or digital service with the contract is significant enough to justify it
immediate price reduction or withdrawal from the contract;
5) it is clear from the Seller’s statement or circumstances that he will not provide the content
or digital service into conformity with the contract within a reasonable time or without excessive
inconvenience to the customer.

5. The customer may not withdraw from the contract if the digital content or digital service is delivered in
in exchange for the payment of a price, and the lack of conformity with the contract is immaterial.
6. If the Customer has not received the digital content or service, the Customer informs the Seller about it. IN
in case of failure to provide them immediately or in an additional expressly agreed by
parties, the Customer may withdraw from the contract.
7. The customer may withdraw from the contract without requesting the delivery of digital content or digital service,
if:

1) The seller has stated or it is clear from the circumstances that he will not deliver the digital content or
digital service or
2) The parties have agreed or it is clear from the circumstances of the conclusion of the contract that the specified date
delivery of digital content or digital service was of significant importance to the Customer, and the Seller
did not deliver it within this period.
8. The provisions of this chapter shall not apply if the contract provides for the provision of content
digital through a tangible medium.
§10 WITHDRAWAL FROM THE AGREEMENT
1. This chapter sets out the rules for withdrawing from the contract by the Consumer and the Entrepreneur
on consumer rights.
2. The Customer who is a Consumer or an Entrepreneur acting on consumer rights has the right
withdraw from the contract within 14 days, subject to the provisions below. In order to use
from the right to withdraw from the contract, the Customer should inform the Seller about it on the way
an unequivocal statement by sending e.g. an e-mail or a letter to the address indicated in
Regulations. More information about the right of withdrawal can be found in Annexes 1 and 2 to
of the Regulations.
3. The right to withdraw from the contract does not apply to a contract for:
1) for the provision of services for which the Customer is obliged to pay the price, if the Seller has performed
fully service with the express and prior consent of the Customer, who was informed before
commencement of the service, that after the performance of the service by the Seller, he will lose the right
withdraw from the contract and acknowledged it;
2) for the delivery of digital content not delivered on a tangible medium, for which the Customer is responsible
obliged to pay the price if the Seller started the performance explicitly and in advance
consent of the Customer, who was informed before the commencement of the service that after the fulfillment
performance by the Seller will lose the right to withdraw from the contract, and he has acknowledged this, a
The Seller has provided the Customer with confirmation of receipt of consent;
3) the subject of the service is non-prefabricated goods, manufactured according to specifications
Customer or serving to meet his individual needs (so-called custom goods);
4) the subject of the service is goods that deteriorate quickly or have a short term
suitability for use;

5) the subject of the service is the goods delivered in a sealed package, which after
unopened packaging cannot be returned due to health protection or reasons
hygienic, if the packaging has been opened after delivery;
6) the subject of the service are sound or visual recordings or computer programs
delivered in a sealed package if the package has been opened after delivery;
7) the subject of the service is the delivery of newspapers, periodicals or magazines, with the exception of
subscription agreements;
8) the subject of the service are alcoholic beverages, the price of which was agreed upon the conclusion
sales contract, and which can only be delivered after 30 days and which
the value depends on market fluctuations over which the Seller has no control;
9) The price or remuneration depends on fluctuations in the financial market over which the trader does not
exercises control, and which may occur before the deadline for withdrawing from the contract;

10) the conclusion took place through a public auction;
11) the subject of the service are items which, due to their nature, remain after delivery
inseparable from other things,
12) for the provision of services for which the Customer is obliged to pay the price in the case of which the Customer
expressly demanded the Seller to come to him for repair, and the service
has already been fully performed with the express and prior consent of the Customer.
4. The customer referred to in par. 1 is responsible for reducing the value of the Product in
in connection with its use in a way that goes beyond what is necessary to state
nature, features and functionality of the Product.
5. In the event of withdrawal from the contract for the supply of digital content or digital service, the Customer
refrains from using and making available this digital content or digital service
third parties.
§11 USER ACCOUNT
1. The Seller creates a User Account for the Customer, i.e. an individual panel launched for
Customer by the Seller in order to use the Seller’s Products after making by
Customer registration and conclusion of a free-of-charge contract for creating and maintaining a User Account,
hereinafter referred to as Account. The agreement for creating and maintaining a User Account is concluded for a period of time
indefinite.
2. The Customer may not share the User Account with third parties or have several Accounts
User.
3. Creating a User Account is necessary to gain access to the User Account,
place an order and access the Product, if the Product is made available on
User Account.
4. The Seller sends to the e-mail address indicated by the Customer information regarding
User Accounts. The Customer establishes an individual password to the Account. The customer has an obligation
set an individual password also in the event that for the purpose of registering an Account
The user’s password is generated automatically by the system. After registering the Account, the Customer
should set up a new password immediately.

5. The Customer may submit a request to delete the Seller’s User Account by e-mail or in another way
the manner adopted for communication with the Seller within a 14-day period
termination without giving any reason.
6. Removal of the User Account may result in the loss of access to the Products made available in
within the User Account.
7. The Seller may terminate the agreement to create and maintain a User Account:
1) for important reasons with a 14-day notice period (applies to the Customer
being a Consumer or Entrepreneur with consumer rights); under the concept of important
reasons should be understood in particular as a breach of the provisions by the Customer
Regulations or legal provisions, as well as taking actions by the Customer
contrary to good manners;
2) without giving a reason immediately (applies to a Customer who is not
Consumer or Entrepreneur with consumer rights).

§12 DETAILED PROVISIONS CONCERNING ENTREPRENEURS
1. The provisions indicated in this paragraph apply to the Entrepreneur who does not
is an Entrepreneur with consumer rights.
2. The court competent to settle any disputes arising between the Seller and
An Entrepreneur who is not an Entrepreneur with consumer rights is the competent court with
due to the seat of the Seller.
3. An entrepreneur who is not an entrepreneur with consumer rights is obliged to investigate
shipment upon receipt. In the event of noticing defects and damage – the Entrepreneur has
obligation to draw up a protocol upon receipt. In the event of failure to comply with the above formalities,
The Seller is not responsible for defects and damage to the Product arising from the moment of its acceptance by
the Supplier until it is handed over to the Entrepreneur and for delay in the shipment.
4. The parties exclude the Seller’s liability for non-compliance of the Goods with the contract/defect
things to the Entrepreneur who is not an Entrepreneur with consumer rights.
5. The Seller has the right to terminate an Entrepreneur who is not an Entrepreneur with rights
consumer contract with immediate effect. For this purpose, the Seller sends the Entrepreneur
to the e-mail address or correspondence address, a statement on the termination
contract. The entrepreneur waives any claims in this regard.
6. The Seller is not liable for lost profits in relation to
Entrepreneur who is not an Entrepreneur with consumer rights.
§13 OPINIONS ON PRODUCTS
1. Opinions on the Products published by the Seller are verified by him.
2. Verification takes place e.g. by comparing personal data or details of cooperation with
data and information held by the Seller in the scope of Users
so far from the Seller’s Products, as well as through direct contact with the above-mentioned person with

thanks for the opinion or by sending a dedicated link to the Customers
leaving feedback.
3. In case of doubt as to whether the opinion comes from the person using
Seller’s products, this opinion is not published by the Seller.
4. Published opinions are intended to present the benefits of using the Products
Sellers, which benefits have been noticed by existing customers.
5. The seller does not use sponsored or barter reviews.
§14 FINAL PROVISIONS
1. During force majeure, the parties to the contract will be released from any liability for
its non-performance or improper performance, if only the circumstances of force majeure occur
impeded the performance of the contract. The above also applies to the period
immediately preceding or immediately following the occurrence of force majeure, if
only during the indicated period will the impact of force majeure be an obstacle to
performance of the contract.
2. “Force majeure” shall mean an event of an accidental or natural nature,
completely independent of the will and actions of the Parties, which could not be foreseen and impossible
was to prevent it, in particular such events as: flood, burglary, war, act
terror, the introduction of a state of emergency.
3. In a situation where the Customer is outside the Seller’s country, he should inform the Seller about it,
indicating information about your place of residence/registered office, so that the settlement can be made
tax in accordance with applicable regulations.
4. As part of using the Products, it is forbidden to provide information of a nature
unlawful and acting in a manner contrary to the law, decency or infringing
personal rights of third parties.
5. Amicable settlement of disputes and complaints. The consumer has the option
turn to:
1) a permanent amicable consumer court with a request to settle a dispute arising from
concluded contract;
2) the voivodeship inspector of the Trade Inspection with a request to initiate the proceedings
mediation, regarding the amicable settlement of the dispute between the Customer and the Seller;
3) poviat (municipal) consumer rights ombudsman or social organization to which
statutory tasks include consumer protection in order to obtain assistance regarding the contract;
4) or has the right to use the ODR platform. The platform is used to resolve disputes between
consumers and entrepreneurs http://ec.europa.eu/consumers/odr.
6. The Seller reserves the right to amend the Regulations for important reasons,
including in particular due to changes in the law to the extent to which these changes
also force the Seller to change the content of these Regulations, in particular
changes in the provisions of the Civil Code, the Act on Consumer Rights, the Act on Benefits
services by electronic means, as well as pursuant to applicable decisions of UOKiK, PUODO or judgments court proceedings to the extent corresponding to the issued decisions/judgments and in the event of
a significant change in business factors, provided that there is a cause and effect relationship between the above-mentioned
change and change in the costs of providing services by the Seller.
7. For contracts concluded before the entry into force of the new Regulations, the version of the Regulations shall apply
applicable on the date of conclusion of the Agreement by the Customer.
8. The applicable law is Polish law, subject to sec. 10.
9. The competent court is the Polish court, subject to sec. 10.
10. In the case of a Customer who is a consumer, the provisions of the Regulations do not deprive
the consumer protection granted by the law of the country of his habitual residence, which is not
can be excluded by contract. Where the laws that apply in the state
are more favorable to the consumer, and these rules cannot be derogated from by the way
contract, they will be applied in the contract concluded between the Customer and the Seller.
11. The rules regarding the processing of personal data are regulated in the Privacy Policy.
12. The Regulations are valid from January 1, 2023

Appendix No. 1 to the Regulations

NOTICE OF WITHDRAWAL FROM THE AGREEMENT

You have the right to withdraw from this contract within 14 days without giving any information
reasons. The deadline to withdraw from the contract expires after 14 days from the date of conclusion of the contract (cf
in the case of contracts for the provision of services) / from the date on which you came into possession of the item or
in which a third party other than the carrier and indicated by you – came into possession of the item,
and in the case of items delivered in batches – on the day of taking possession of the last item. IN
in the case of contracts for regular delivery of items for a definite period of time – upon entry into
possession of the first item by you or a third party – indicated by you (other than
carrier).
To exercise your right of withdrawal, you must inform us of your decision to
withdrawal from this contract by an unequivocal statement (e.g. a letter sent
by post or e-mail).
You can use the model withdrawal form, but it is not mandatory.
In order to meet the deadline to withdraw from the contract, it is enough for you to send information regarding the exercise of your right to withdraw from the contract before the deadline to withdraw from the contract.

Consequences of withdrawing from the contract
If you withdraw from this contract, we will return to you all that we have received from you
payment, including the cost of delivering the item (except for additional costs resulting from
a method of delivery chosen by you other than the cheapest usual method of delivery
offered by us), immediately, and in any case not later than 14 days from the date on which
we have been informed about your decision to exercise the right to withdraw from this contract.
We will refund the payment using the same means of payment that were made by
Countries used in the original transaction, unless otherwise expressly agreed to by you
solution; in any case, you will not incur any fees in connection with this return.
We may withhold the refund until we receive the item or until it is delivered
proof of sending it back to us, whichever occurs first.
Please send back or hand over the Product to us immediately, and in any case no later than the deadline
14 days from the day on which you informed us about withdrawal from the contract. The deadline is
retained if you send us the item before the expiry of 14 days.
You will have to bear the direct cost of returning the item, unless otherwise stated in the Offer
You are only responsible for any reduction in the value of the Product resulting from its use in
other than what was necessary to establish the nature, characteristics and functioning of the Product.
If you have requested the commencement of the provision of services before the withdrawal period has expired
contract, you will pay us an amount proportionate to the scope of services provided so far,
in which you informed us of your withdrawal from this contract.